1. Each sign is made to order on real wood which has natural imperfections (nicks, wood knots, etc). No attempt is made to cover these. Each piece of wood takes are stain and paint process differently. Each sign is one of a kind and NO TWO WILL BE ALIKE.
2. DISTRESSING - Our signs are not mass produced. Each sign is still hand sanded in Missouri and receives its own unique distress pattern and no attempt is made to duplicate a previously sanded sign. Our signs are sanded to look worn and aged. We feel it lends to the "lived in" look.
3. No hanging hardware included. Our signs are designed to hang from the frame. We recommend wall anchors and screws for installation.
4. Please make sure your shipping address is correct. Etsy does not allow us to update shipping addresses after purchase and we are not responsible for packages being mis-delivered due to incorrect address.
5. We not responsible for undelivered, mis delivered due to incorrect address, or packages that are damaged or destroyed in transit.
6. Due to the custom nature of our work we DO NOT accept returns. All sales are final.
7. We batch print labels and ship on Fridays. So take a look at your receipt and then you will know when your sign will ship.