Q. Where are your signs made?
A. All of our signs are handmade in Grain Valley, Missouri
Q. Are they particle board, paper, printed on a machine?
A. Each sign is made on solid wood. Each sign is cut, stained, painted, sanded and framed to order. Truly hand made. We do not use a printing machine to make your sign. Because of this, no two will ever be exactly alike.
Q. How do I hang my sign?
A. Our signs are designed to hang from the frame. If hanging over a crib, please consult with a licensed carpenter.
Q. Can I cancel my order?
A. Order cancellations are accepted up to 3 days after purchase. If a request to cancel is not received within 3 days, a shop credit will be issued.
Q. Can I return my order?
A. Unfortunately, due to the handmade nature of our products, we do not accept returns. If there is an issue with your order, please contact us at firstname.lastname@example.org.
Q. My sign arrived damaged. What do I do?
A. Oh no! We are so very sorry. Please contact us within 3 business days at orders@thehouseofbelonging and we will take care of it ASAP! Please include a picture of the damage.